This Privacy Policy explains how Atrus Ltd (“we”, “us”, “our”) collects, uses, and shares information when you use MakeCarousels (the “Service”).
At a glance
- We collect account data and the content you provide to generate carousels.
- We use service providers (e.g. hosting, analytics, payments, and AI) to run the Service.
- You can request access, deletion, or correction of your personal data.
1) Who we are (Controller)
The data controller is Atrus Ltd (United Kingdom).
Contact: privacy@makecarousels.com.
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2) Information we collect
A) Account and billing information
When you create an account, we may collect your email address, name (if provided), and authentication information.
If you purchase a subscription, payments are processed by our payment provider, and we receive limited billing metadata (e.g. subscription status, plan, and transaction identifiers).
B) Content you provide
We process information you enter or upload to generate carousels, such as brand details, a website URL, captions, and uploaded image packs.
This may include personal data if you include it in your content (please avoid uploading sensitive personal information).
C) Usage and device data
We may collect basic usage data (e.g. pages viewed, feature usage, and approximate location derived from IP) to operate, secure, and improve the Service.
3) How we use information
We use information to:
- provide and maintain the Service (including generating Outputs);
- process subscriptions and manage accounts;
- support customers and respond to requests;
- prevent fraud, abuse, and security incidents;
- analyze performance and improve the Service.
4) Legal bases (UK GDPR / EU GDPR)
- Contract: to provide the Service you request.
- Legitimate interests: to secure, maintain, and improve the Service.
- Consent: where required for certain cookies/analytics or marketing communications.
- Legal obligation: to comply with applicable laws.
5) Sharing and processors
We use trusted service providers (“processors”) to operate the Service. Depending on your setup, these may include:
- Hosting and database providers (e.g. Supabase and infrastructure partners);
- Payment processing (e.g. Stripe);
- Analytics (if enabled);
- AI providers used to generate captions or analyze URLs (e.g. OpenAI), when applicable.
We share information only as needed to provide the Service, comply with law, or protect our rights and users.
6) International transfers
Some service providers may process data outside the UK/EEA. Where this happens, we use appropriate safeguards such as the UK Addendum and/or Standard Contractual Clauses, as required.
7) Data retention
We retain personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
You may delete your account at any time; some data may be retained where legally required (e.g. billing records).
8) Your rights
Depending on your location, you may have rights to access, correct, delete, object to, or restrict processing of your personal data, and to data portability.
To exercise rights, email privacy@makecarousels.com.
You also have the right to lodge a complaint with your local data protection authority (in the UK, the ICO).
9) Cookies
We may use cookies and similar technologies for authentication, security, and analytics. Where required by law, we will request consent for non‑essential cookies.
10) Security
We implement reasonable technical and organizational measures to protect information. However, no method of transmission or storage is 100% secure.
11) Children
The Service is not intended for children under 16 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal data from children.
12) Changes to this policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date above and, where appropriate, provide additional notice.
13) Contact
Privacy contact
Add your registered office address here before publishing if desired.
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